Privacy Policy

1. Information We Collect

We collect the following information to provide and improve our service:

• Email address — for account login and email alerts.
• Store name — to identify your business in the dashboard.
• Phone number — for SMS and WhatsApp alert delivery.
• License data — including license types, numbers, and expiry dates that you enter for tracking purposes.

2. How We Use Your Information

We use your information solely to:

• Send license renewal reminders via email, SMS, and WhatsApp.
• Display your license dashboard and status.
• Provide customer support when you contact us.
• Maintain and improve the security and functionality of our service.

3. Data Storage and Security

Your data is stored securely using Supabase, which provides encryption in transit and at rest. We implement industry-standard security practices to protect your information. Access to your data is restricted to authorized personnel only.

4. We Do Not Sell Your Data

RenewOnTime does not sell, rent, or share your personal information with third parties for marketing or advertising purposes. We only share data when legally required or when necessary to provide the service (e.g., with our secure hosting provider).

5. Communications

By using RenewOnTime, you opt into email, SMS, and WhatsApp communications related to your license renewals and account activity. These are essential service communications. You may update your preferences or contact us to modify how you receive alerts.

6. How to Delete Your Account and Data

You can request full deletion of your account and all associated data at any time by contacting us at support@renewontime.app. Upon verification, we will permanently delete your account and all stored data within 30 days.

7. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@renewontime.app.